Returns & Exchanges at Redemption

At Redemption, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in their original packaging to ensure they remain protected during transit.

• 3.
  Drop Off

  Hand your package to the designated courier or drop it off at any authorized shipping location within 7 days of generating your label.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, we will issue a full refund to your original payment method within 5-7 business days.